Privacy policy

Privacy Policy

Last Updated: September 2, 2026

At Ostrange, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order details
Information you provide when contacting us

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Arrange shipping and delivery
Send order confirmations and updates
Respond to customer support requests
Improve our website, products, and services
Prevent fraud and protect the security of our website
Comply with applicable legal requirements

3. Payment Information

Payments on our website are processed through Shopify Payments.

Ostrange does not need to directly store your complete payment card details. Payment information is handled by the relevant payment processing services in accordance with their own privacy and security practices.

4. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience, remember certain preferences, understand how visitors use our website, and improve website performance.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers that help us operate our business, such as:

Payment processing services
Shipping and delivery providers
Website and e-commerce service providers
Customer support or technology providers

These providers receive only the information reasonably necessary to perform their services.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, subject to applicable laws.

To make a privacy-related request, please contact us using the information below.

8. Third-Party Services and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policies of any third-party services you use.